By providing your mobile number to E Health RCM LLC, you agree to receive SMS/text messages from us. These messages may include service alerts, appointment reminders, billing notifications, promotional offers, and other relevant healthcare and billing-related communications.
1. Program Description
E Health RCM LLC offers an SMS communication service to keep you informed about your account, billing activity, healthcare-related updates, and promotional messages. This includes, but is not limited to:
Appointment confirmations and reminders
Billing updates and payment reminders
Claim status notifications
Promotions and service announcements
Customer support messages
2. Message Frequency
Message frequency will vary based on your interaction with our services. On average, you may receive:
Account and billing alerts: As needed
Promotional messages: Up to 4 times per month
Support messages or responses: As initiated by you
You may also receive follow-up messages based on your responses or actions.
3. Opt-Out Instructions
You can stop receiving SMS messages from us at any time by texting:
“STOP” to any message you receive from us.
Once we receive your request, we will send a confirmation message that you have been unsubscribed.
After this, you will no longer receive SMS messages from our system unless you opt in again.
4. Help and Customer Support
If you need help regarding our SMS program, simply reply with:
“HELP” to any message, and you’ll receive a response with assistance options.
Alternatively, contact us at:
📧 info@ehealthrcm.com
📞 407-436-7579
📍 4410 North State Road 7 Suite 103, Lauderdale Lakes, Florida 33319
5. Cost and Charges
Standard message and data rates may apply to all SMS messages sent or received. These charges are based on your mobile carrier plan. E Health RCM LLC is not responsible for any fees charged by your service provider.
Please contact your wireless carrier if you have questions about your plan or message/data charges.
6. Supported Carriers
Our SMS program is supported by all major U.S. mobile carriers, including AT&T, Verizon, T-Mobile, Sprint, and others. However, SMS message delivery is subject to the terms and conditions of your mobile carrier.
