Terms & Conditions

Product Description By providing your mobile phone number, you consent to receive SMS messages from Ehealth RCM, LLC related to Medical Billing Services. Message Frequency (use whichever matches the submission in the registration form) Message frequency may vary. You may receive 4 SMS messages per week.

Message and Data Rates Standard message and data rates may apply. Opting Out You may opt out of receiving SMS messages at any time by replying with “STOP” to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number. Help and Support If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at [support contact information]. Privacy Policy Your phone number will be handled in accordance with our Privacy Policy, available at Terms and Conditions . No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

1. Program Description

E Health RCM LLC offers an SMS communication service to keep you informed about your account, billing activity, healthcare-related updates, and promotional messages. This includes, but is not limited to:

Appointment confirmations and reminders

Billing updates and payment reminders

Claim status notifications

Promotions and service announcements

Customer support messages

2. Message Frequency

Message frequency will vary based on your interaction with our services. On average, you may receive:

Account and billing alerts: As needed

Promotional messages: Up to 4 times per month

Support messages or responses: As initiated by you

You may also receive follow-up messages based on your responses or actions.

3. Opt-Out Instructions

You can stop receiving SMS messages from us at any time by texting:

“STOP” to any message you receive from us.

Once we receive your request, we will send a confirmation message that you have been unsubscribed.

After this, you will no longer receive SMS messages from our system unless you opt in again.

4. Help and Customer Support

If you need help regarding our SMS program, simply reply with:

“HELP” to any message, and you’ll receive a response with assistance options.

Alternatively, contact us at: 📧 info@ehealthrcm.com 📞 407-436-7579 📍 4410 North State Road 7 Suite 103, Lauderdale Lakes, Florida 33319

5. Cost and Charges

Standard message and data rates may apply to all SMS messages sent or received. These charges are based on your mobile carrier plan. E Health RCM LLC is not responsible for any fees charged by your service provider.

Please contact your wireless carrier if you have questions about your plan or message/data charges.

6. Supported Carriers

Our SMS program is supported by all major U.S. mobile carriers, including AT&T, Verizon, T-Mobile, Sprint, and others. However, SMS message delivery is subject to the terms and conditions of your mobile carrier.